Autonomous Ops

Your IT, Run by AI

AI monitors your infrastructure 24/7, predicts failures before they happen, and resolves issues automatically — with a human approving every critical action.

See Pricing How It Works →
Live Feed

What's happening right now

A real-time aggregate view of AI actions across all managed environments.

Live

Activate the live feed above to see real-time AI actions across managed environments.

Coverage

What it watches

Six layers of your infrastructure, monitored continuously.

Server Health

CPU, memory, disk, network — every metric, every second.

  • Disk space predictions
  • Memory leak detection
  • CPU spike correlation
  • Network latency tracking

Security Posture

Threats detected and contained before your team notices.

  • Intrusion detection
  • Failed login analysis
  • Vulnerability scanning
  • SSL certificate expiry

Cloud Infrastructure

AWS, Azure, GCP — cost anomalies and resource sprawl caught early.

  • Cost spike alerts
  • Unused resource detection
  • Auto-scaling validation
  • Configuration drift

Data & Backups

Backup integrity verified daily. Restore tested monthly.

  • Backup completion checks
  • Restore test automation
  • Database performance
  • Storage quota alerts

Applications

Uptime, response times, error rates — across all your apps.

  • HTTP health checks
  • API response monitoring
  • Error log analysis
  • Dependency mapping

User Access

Onboarding, offboarding, and permission audits — automated.

  • Account provisioning
  • Permission drift detection
  • Inactive account cleanup
  • MFA compliance checks
Process

How it works

Four steps from monitoring to resolution — with humans in the loop.

1

Observe

AI agents collect signals across your entire infrastructure — servers, apps, cloud, users — in real time.

2

Analyze

Pattern recognition correlates signals to detect anomalies, predict failures, and rank severity.

3

Act

AI executes pre-approved responses — restarts services, scales resources, patches systems, blocks threats.

4

Report

You see a clean summary: what happened, what was done, what needs your decision. No noise.

Safety

The guardrails

AI operates within strict boundaries. You stay in control.

Human-in-the-loop

Critical actions require your approval before execution. AI recommends, you decide.

Scope limits

Each AI agent can only access the systems and permissions you explicitly grant.

Full audit trail

Every action logged with timestamp, reasoning, and outcome. Review anytime.

Escalation rules

If confidence is below threshold, AI escalates to a human engineer instead of acting.

Time windows

Non-urgent actions only run during your approved maintenance windows.

Kill switch

Disable any AI agent instantly from your dashboard. Full manual control restored in seconds.

Visibility

What you see

A single dashboard. No alert fatigue. Just the information that matters.

Health Score

One number that tells you how your infrastructure is doing. Green, amber, red — with drill-down.

Trend Reports

Weekly and monthly summaries: uptime, incidents resolved, costs saved, risks mitigated.

Action Queue

AI actions waiting for your approval, with context and risk assessment for each.

Plain-English Summaries

No jargon. Every incident explained in business language you can share with your team.

Pricing

Autonomous Ops add-on

Available as an add-on to any managed IT plan.

Add-on to Foundation, Growth, or AI Partner plans

RM 2,500/month add-on
Request Early Access

Add-on requires an active Foundation, Growth, or AI Partner plan. Trusted by AGMX.

Malaysia SME Insights: • 80% struggle with cash‑flow; • Digital skills gap limits cloud/AI adoption; • Compliance costs exceed 15% of revenue; • Financing hurdles keep loan rates high; • 45% plan to adopt AI in 12 months.

FAQ

Common questions

What does the AI actually control?

Only what you allow. You define the scope — specific servers, apps, or cloud resources. The AI operates within those boundaries and requests approval for anything outside its pre-approved actions.

Can I override or stop the AI?

Yes. Every AI action can be overridden from the dashboard. You can disable any agent instantly, adjust permissions, or switch to fully manual mode at any time.

How is this different from regular monitoring?

Regular monitoring sends alerts. Autonomous Ops takes action — restarts services, scales resources, patches vulnerabilities, blocks threats — then reports what it did. It's monitoring that resolves, not just alerts.

What if the AI makes a mistake?

Every action is logged and reversible. If an AI action causes an issue, our team reviews it within the same business day. Critical actions always require your approval first, so the highest-risk decisions are always yours.

Is my data safe?

Yes. AI agents operate within your environment only. No data leaves your infrastructure. All actions are logged locally and encrypted. We are PDPA-compliant and can sign DPAs for enterprise clients.

Ready to let AI run your IT?

Start a pilot on a single server or app and see the results before committing.

Book a Pilot View Plans